Terms of Service

Last updated: September 30, 2026

These terms govern your use of the TerraLoop app and server (together, the "Service"). By creating an account or using the Service, you agree to them. If you don't agree, don't use the Service. On Apple platforms, these terms are the End User License Agreement (EULA) between you and TerraLoop for the app; Apple is not a party to it.

The Service

TerraLoop is a location-based game: you record real-world movement (walking, biking, or driving) as GPS routes, and closed loops claim territory for your team, subject to the gameplay rules described in the app.

Your account

• You must provide accurate registration information and keep your credentials confidential.
• You're responsible for activity recorded under your account.
• You must be able to lawfully use location services in your jurisdiction (e.g. old enough to consent to data processing under local law).

Play fair

Do not use GPS spoofing, mock-location tools, automation, or any other method to fake your location or movement. The Service runs server-side anti-cheat checks; accounts found circumventing them may have activities rejected, territory reversed, or be suspended or terminated.

Respect other players

Usernames, team names and logos, profile photos, and territory names are seen by other players. There is no tolerance for objectionable content or abusive users. Don't use any of them for:

• slurs, hate speech, or content that demeans people for who they are;
• harassment, threats, or targeting another player;
• sexual, violent, or otherwise graphic content;
• impersonating another person, or spam and advertising.

You can report a player, team, or territory from its name in the app, and block a player so they can't invite you or see you on the live map. Moderators review reports promptly and may rename or remove the content and suspend or terminate the account responsible. Names that break these rules may also be refused automatically when you choose them.

Real-world safety

TerraLoop involves moving through real-world locations, including on foot, by bike, or in a vehicle. You are solely responsible for your own safety and for following all applicable traffic laws, property rights, and local regulations while playing — including never using the app in a way that distracts you while driving. Don't trespass to claim territory.

Territory & season data

Territory, season points, and team standing are gameplay state, not a purchased or guaranteed asset. We may reset seasons, rebalance gameplay rules, or wipe territory data as described in-app (e.g. at the end of a season) without liability to you.

Subscriptions (TerraLoop Pro)

TerraLoop Pro is an optional paid tier that unlocks cosmetic, informational and planning features (territory cosmetics, stats and history views, route choices, the Season Pass premium lane). It never changes how territory is claimed, captured or scored. It's sold as an auto-renewable subscription (monthly or yearly). Two one-time purchases are also offered: a Season Pass (the premium reward lane for one season) and Crew Supporter (a team look for one season, bought by a team leader or officer).

• Price and term. The price, billing period, and free-trial length (if any) shown on the paywall at purchase apply to your subscription. Prices may change; we'll notify you before a change takes effect on your subscription.
• Auto-renewal. Auto-renewable subscriptions renew automatically at the end of each billing period at the then-current price for that plan, and your payment method is charged, unless you cancel at least 24 hours before the period ends.
• How to cancel. Manage or cancel your subscription from your device's store account: on iOS in Settings → [your name] → Subscriptions, on Android in Google Play → Subscriptions, or from the Manage Subscription button inside the app. Cancelling stops the next renewal — you keep Pro until the current period ends.
• Refunds. Refunds are handled by the store that processed the purchase (Apple or Google) under that store's refund policy; we don't process store refunds directly.
• Free trial. Where a free trial is offered, you won't be charged if you cancel at least 24 hours before it ends; otherwise the subscription starts and renews as described above. One trial per account.
• One-time purchases. A Season Pass or Crew Supporter purchase applies to the season during which it was bought and does not renew. Rewards earned on the Season Pass stay on your account after the season ends. A refunded purchase removes what it unlocked.
• Lifetime unlock. The lifetime tier is no longer sold. A lifetime purchase made before it was retired continues to grant Pro access for as long as the Service is operated; it does not auto-renew.

Suspension & termination

We may suspend or terminate accounts that violate these terms, abuse the Service, or attempt to compromise its integrity or other players' experience.

Disclaimer & limitation of liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, TerraLoop is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including injury or loss arising from real-world activity undertaken while playing.

Apple App Store terms

For copies of the Service downloaded from Apple's App Store, the following also applies: this agreement is between you and TerraLoop only, not Apple; TerraLoop is solely responsible for the app and its content. Apple has no obligation to provide maintenance or support for the app. To the maximum extent permitted by law, Apple has no warranty obligation for the app, and any claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the sole responsibility of TerraLoop. Apple is not responsible for addressing any claims by you or a third party relating to the app or your use of it, including product-liability, legal or regulatory, and intellectual-property claims. If a third party claims the app infringes their intellectual property, TerraLoop (not Apple) is solely responsible for investigation, defense, settlement, and discharge of that claim. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and Apple's subsidiaries are third-party beneficiaries of these terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary.

Changes

We may update these terms as the Service evolves. Material changes will update the "Last updated" date above; continued use after a change means you accept the revised terms.

Contact

Questions about these terms: support@terraloop.app